Common Questions

Q: How do I know if what I have is worth anything?

A: Check out the list on our Services page. The brands listed there have value.

Q:What if I have a piece with a very minor imperfection?

A: Damaged pieces have no value, even something as minor as a chip, scratch or crack.

Q: What if I only have just one piece, like a glass, a platter, or a spoon?

A: No problem. One-offs are accepted.

Q: What if I have something that’s not on the Brands We Love list?

A: Please don’t hesitate to email us if you have a specific question about an item.

Q: What if there’s no value in something I submitted?

A: If it’s determined to have no value, it is donated.

Q: What if I have something that doesn’t have a brand marking on it?

A: Please don’t hesitate to email us if you have a specific question about an item. 

Q: Will you return the pieces you don’t find valuable?

A: No, all items are irrevocable.

Q: Is there any additional value if I have the original boxes for the collectibles?

A: Yes, if the box is in good condition.

Q: What’s the best way to pack up my items?

A: Wrap your clean pieces (no tape, please), and carefully pack in stackable boxes that can be securely closed.

Q: Will my payment receipt include an itemized list of everything I give to you?

A: The payment receipt will be arranged into groups based on characteristics. 

Q: How long will it take until I get a check?

A: Items are researched and valued in order of arrival. Once we receive delivery, a timeline will be communicated.